Technical Writing

Mark's Curriculum Vitae

Mark Alexander has been a technical writer in Silicon Valley since 1994. His clients include:

Ariba, Aurum Software, Autodesk, Broadquest, Software, Callidus Software, ccOnline, Cisco, CrossWorlds Software, Digital Fountain, Escalate, Hewlett Packard, Hitachi Data Systems, IBM, ICTV, Ikonic, Immersion Software, InterActive Digital Solutions, Kivera, KOLA, Offroad Capital, Omnis Software, Pearson Communications, PeopleSoft, Prism Advanced Technologies, SABA, SeeCommerce, Silicon Graphics Inc., Sun Microsystems, Tivre Software, Trapezo, and Vantive.

Also, A&R Partners, American Film institute, AudioVisual Headquarters (AVHQ), CKS Pictures, Community Development Institute, Diacomm, Garnett & Helfrich Capital, Kauai Film Institute, South Pacific Image, Stedman Graham & Associates, and Videocam

Since 1998 his major client has been Hewlett Packard, writing knowledge base management user guides, management process manuals, sales force material, internal newsletter articles, and in-house PowerPoint presentations. Virtually all of his work for HP has been written under non-disclosure agreements.

You can see Mark's work by category:

Video, CD-ROM, and Broadcast Commercial Scripts

Callidus Software Video Scripts (205 KB) (PDF)
                               Download Callidus Jazz video (5.9 MB)
SeeCommerce SeeChain CD-Rom Script (1.2 MB) (PDF)
  KOLA Sales Demo Script (308 KB) (PDF)
               Download KOLA Flash Movie (1.3 MB) (.exe)
     CrossWorlds Sapphire e-Business Script (163 KB) (PDF)
     CrossWorlds Broadcast Commercial Script (99 KB) (PDF)

     Immersion Software Download Flatworld video (19.7 MB) (QuickTime)

PowerPoint Presentations

     SeeCommerce SeeRisk Presentation (1 MB) with narrative notes for demo
SABA SABA e-learning Presentation (982 KB)
Brave New Networks BNN Presentation (110 KB) Univers Condensed Font
Garnett Capital Garnett Presentation (670 KB) Univers Condensed Font

Marketing Collateral

     Aurum Software Marketing Brochure (274 KB) Preproduction text (PDF)
     AVHQ Airfax Brochure (533 KB) Final (PDF)

     Trapezo Marketing Brochure (301 KB) Preproduction text (PDF)

White Papers

     BroadQuest Dataweb White Paper (483 KB) Preproduction text (PDF)
Trapezo Technology White Paper (317 KB) Preproduction text (PDF)

Magazine Articles

     AVHQ Videowall article for Exhibit Builder (584 KB) Final (PDF)

Data Sheets

     Digital Fountain Streaming Fountain Data Sheet (173 KB) (PDF)

Website Text

     Digital Fountain Digital Fountain
     Videocam Videocam Team Bios
     ccOnline Website Text (PDF)

Case Studies

     AVHQ Sony Article for TradeShow & Exhibit Manager (1.15 MB) (PDF)